Welcome to the Computer
Competency Group Home Page!
Computer Competency Group (CCG) was formed to provide
value-added consulting services to the Macintosh users of
greater Orlando. CCG focuses on a proactive approach to
maintaining the effectiveness of its customer's Macintosh
systems through a program of preventive maintenance rather
than solely correcting problems when they occur. CCG can
tailor a program of periodic inspection of customer's
systems in order to prevent problems from occurring or
catching them in their early stages before an outage can
occur.
CCG is a cost effective alternative to committing
in-house resources to ensure that your Macintosh systems
effectively support your business objectives. Our customers
depend on the high availability of their computer systems
and the ongoing integrity of the information that they
contain, and it is essential that the up time of these
systems is maximized. CCG's preventive maintenance services
are designed to support this objective.
When problems do occur, CCG is available to respond
quickly. Through many years of experience in the development
of software, and support of the Macintosh computing
environment, CCG has developed an organized approach to
problem determination and resolution. Many times, problems
can be corrected, without the need for an on-site service
call, through telephone conversation. When an on-site visit
is necessary, CCG brings both experience and a software
"tool kit" to our customers to quickly diagnose and resolve
problems, and restore system functionality. CCG also has the
capability to dial into a Macintosh computing environment
and remotely access a malfunctioning system. In some
situations, this can greatly facilitate the process of
correcting problems and restoring a system to full
operation.
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